I have to agree with all the posters here, of the 2 cars I bought from HerbC, 1 BMW and 1 Merc, were both horrible sales experiences, only to be topped off with even worse service experiences. I swore them off forever. I'm concerned that if they keep growing and buying up more BMW dealerships, soon they will obliterate price competition, and we'll all be paying MSRP +.
For those of you who used to use with FMW, which was always a darn good dealership, you may want to try Wagner BMW, just a few miles up route 9 in Shrewsbury. Big brand spankin new building, well laid out and huge lots, and they really have their act together. A very professional organization. I am sure Herb is moving to Sudbury just to get a little further away from Wagner.
Herb Chambers = EVIL