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FYI for anyone needing electrical work done at this dealership. How complicated can an alarm install be? Read on. These pinheads let me make an appointment for a Friday morning. (I'm a new BMW owner and so I relied on what I was told over the phone.) I returned Friday afternoon to pick up my car, but its computer was still being programmed! They told me I'd get it back on Monday. Lessons learned: (1) Don't bring your car in on Friday morning to have electrical work done that also requires the car's computer to be reprogrammed, (2) stick with one service advisor (make appointment & check in with the same person when you drop it off. They gave me a X3 loaner car for the weekend, but that doesn't make up for their incompetence. I chose Arlington because it's close to Crystal City - where I work.
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