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Why dont you just call dell, giv ehim the service code of your computer and they will run thru all the diagnostics with you and pin point you to what the problem is. As soon as they say its going to cost you X amount of $ you say thank you very much and go to newegg.com and purchase whatever the hardware needed. That is the easiest way for a beguiner to learn exactly whats wrong with their computer, instead of going thru the bios and try it yourself.
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