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Originally Posted by kim6jj
Anyone have any recommendations/good experiences with service dept at specific dealerships? Live in Northern VA but wouldn't mind trekking to MD for the peace of mind
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For trekking, the guys down in Richmond VA have great reviews, ...to far for me though. Around here, it's a crapshoot, all about the same if you walk in cold. For me it's been best to work with and build a relationship with one service writer & tech, and stay with them, rather than jumping around and getting whoever is available at the time. Takes some effort in planning/timing service calls but worth the efforts.
http://www.dealerrater.com/service/