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08-19-2014, 11:43 AM
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#5
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Colonel 
Drives: F80, Levante & Tesla 100D
Join Date: Aug 2008
Location: canada
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Quote:
Originally Posted by M4CAB
Your story and photos are compelling. If it were me, I would print a copy of you post and send it to Reg and Steve Quinn, owners of Parkview and 4 other Toronto area BMW dealerships. Give them the facts and ask for a reply. I have found that less bluster (e.g I will go to the local TV station about it) and more fact based evidence generates a more positive response and resolution. Parkview is known in my friendship circle as being a very responsive and professional dealership, but obviously the service manager needs to sharpen his focus on a customer first attitude.
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^ This.
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Current Bimmer: '16 F80 M3, '20 F87 M2c
Gone but never forgotten: '13 FO e92 M3, Swifts, volks/advan, Akra Evo, Kics R40
Past: Alpine white e46 323i, Jet Black e39 530, Saph Black e60 530, Space Grey N54 e92 335, Mineral White N55 e92 335
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