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Originally Posted by BarryJI
Quote:
Originally Posted by moldcad
One thing I still can't get: if they installed Dinan springs, they must have known they aren't OEM parts (if only by the description in the post above mine). So how come they refuse to stand up b their own job?!!
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They are not licensed Dinan installers. They were doing the OP a favor but got in over their heads. They cannot stand behind their work when such work is not properly licensed and unfortunately they put the OP in a position where his BMW warranty became compromised with no Dinan warranty in place to cover the issue. |
I don't think they felt like they were doing him any favor.
It was just a job to them, not unlike anyone coming in with any other aftermarket part and paying to get it installed.
None of us know all the specifics about this case, but it's pretty clear "doing him a favor" wasn't part of the deal, regardless how it was sold to the OP.