Quote:
Originally Posted by FieldingMellish
Every single person I know who owns a BMW says they were treated like sh1t while testing and buying the car, and every single one says that when they take their car in for a service or fault check, they come out feeling sullied and demeaned by the experience. We all know dealers (of all sorts) lie continually; the difference these days is that they don't even bother to pretend to respect you.
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True.
Maybe it's all down to the marque. BMW's seem to scrore poorly on consumer tests, such as the JD Power one. Maybe the owners are predominantly more business savvy than (say) the average Renault punter.
Thinking about it, who (in their right mind) would walk into a Renault dealership and part with £20k for a new car - just to find in three years time it's worth £5k trade-in. But many people do!
One of the previous posters mentioned the fact that you are left alone for much of the buying process - again true. You feel like a complete pr**k sitting alone at a desk in the showroom whilst some poncy salesman tells you he can't throw some trade price floor matts into the deal - having disappeared for 10 minutes to supposedly ask his boss.