Quote:
Originally Posted by Chick Webb
Our 2020 Refi with Quicken got sold to Nationstar/Mr Cooper. They were OK, except that they made it rather difficult to set up a 2-week payment schedule, which is our preference. There was no way to do it online and they were not very helpful in providing the information that we needed. Did eventually get it done. And, yeah, that's a stupid name.
Refi'd again with Quicken in Feb of this year to get into a 15 yr conforming and by Oct the loan had been sold to Suntrust (now Truist, another stupid company name with zero meaning). I'd like to think that it ended up with them and not Mr. Cooper because we sent Quicken a letter asking them not to sell our mortgage to Mr. Cooper. Who knows, though?
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Share how you got on a bi weekly schedule cause we tried too and all they were doing was allowing the payment to stack… not applying it