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      07-01-2011, 01:03 PM   #21
astrokoala
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Drives: E92 mineral white
Join Date: Apr 2011
Location: California

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Quote:
Originally Posted by HeartMD View Post
well, you are right ethically/morally BMW should hook you up, but thats not real life bud!
Legally they have no responsiblity to do repair anything that happened cosmetically to your car once you took delivery. At least youll get it fixed by the shippers with no out of pocket cost. Im sorry for your situation man, and wish you the best of luck getting this issue resolved.
Joe
Thanks!

yeah, got resolved already- read my last post.

well, real life is you have to negotiate for what you think is fair- and in my case I did get what I think is fair. Counting on dealership to do the right thing was a wrong first move- should have just escalated directly... but at the time just didn't know the right stakeholders.
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