Quote:
Originally Posted by catdog1121
A spoken contract is as valid as a written contract, the difficulty is proving it. Best thing would be to go in and confront the person you spoke to and tell them they said both wheels would be replaced under warranty. See what their reply is, dont do it on the phone or they can wriggle out of it.
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They are telling me that BMW have refused to replace one and Anneka on here has been a brilliant help to me and has spoken on my behalf to Sytner Sutton who got in contact with BMW UK. I'm going to find out the results of the runout test and decide where to go from there. I haven't spoken to the person on service who promised me the replacements but will take it up with her on my next visit.
If I get both replaced then I'll be selling them as a set, if they only replace on rear then I'll split them and PM those who have expressed interest.