Quote:
Originally Posted by lucid
Nah, it is not OK to use such ambiguous language to stretch the processing of a simple rebate claim into the 4-5 month range, which is where we are now (Greg sent his form at the beginning of May). Michelin processed my rebate claim and mailed me a VISA cash card within 4-5 weeks. I've never had a rebate experience as drawn out as the DINAN one. They either have a really sloppy accounting department or are sitting on the cash because of liquidity issues.
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Or both. Personally, I'd send a demand letter threatening legal action if no response is received within 1 week.