|
Problem with GetBMWParts
I ordered an oil change kit for my E46 3-series BMW. The photo shows that the kit contains the oil, filter, oil filter housing gasket, drain plug gasket, and a little green o-ring for the oil filter housing cap stem. Most other suppliers don't show or include the little green o-ring, but I ordered from these folks because they did show it, suggesting it comes with the kit. It doesn't. When I complained I was told that they used a "stock photo," and basically too bad the small green o-ring is not included. This part is less than a dollar, and they could have sent it to me for less than a dollar. But apparently keeping a repeat customer isn't important. Be very careful ordering from these people, and don't rely on pictures to know what is included in the part you are ordering.
|