Quote:
Originally Posted by DerricksM235i
I've had a few good transactions with RM Motorwerks here in Knoxville, their phn# 865-247-4068. I have a 2015 M235i xdrive that I've had them install some aftermarket parts on.
I would avoid European Auto Garage like the plague. EAG are crooks and ALL about profit.
I didn't get a good vibe from Kadunza either because they said my aftermarket warranty probably wouldn't cover most repairs, I know otherwise. I suspect they don't like dealing with aftermarket warranty companies since they probably can't rape them on repair costs.
Have you found a decent BMW shop yet?
Derrick
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In full disclosure, I am the owner of Kadunza and I'm sorry you didn't get a good vibe from what we have to say about aftermarket warranties but we pride ourselves on being very transparent upfront to set expectations. We always warn customers beforehand that aftermarket warranty companies are terrible about honoring much of anything with the exception of a very few. The reason we do this has nothing to do with repair costs but rather to set expectations because these companies are worse than dealing with health insurance and we end up being the messenger for the paragraphs of small print in their contracts the customer didn't read. So naturally the customer becomes frustrated when we end up being the ones to first tell them that their contract will not cover repairs or when the warranty company sends an adjuster to find a reason not to honor them.
Regardless we are always willing to submit anything a customer requests to their warranty company and do everything we can to get it approved. In the end its usually the warranty company that tries to bend the customer over and we get caught in the middle.
That said, we pride ourselves on being enthusiasts in the community with a team of great master techs some of which have worked at some the other shops mentioned previously in this post, with the exception being Marko's because.. well.. Marko's is only Marko and he's a great guy and a personal friend of mine.
I invite anyone local reading this post to just come by and visit, experience the vibe at our shop, and even check out our M2 Comp.
We're not as expensive as some of those previously mentioned shops, but we're not cheap nor do we cut corners even if requested. Though I can guarantee we will be 100% genuinely transparent with you and set expectations before we ever touch your vehicle.
