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I don't agree with the above post. Call it customer service or professionalism or whatever, but plenty of people lack it. Believe me, just because you work in a BMW dealership doesn't mean you are a professional. They could give dirty looks, attitude, etc. They don't have to do any of the outrageous things you suggested to display their unhappiness. The fact that they didn't give off any of these vibes is a good thing. I get bad vibes from some dealerships as soon as I walk in.
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