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It's all very sad - but, unfortunately, there's nothing that can be done, since we want the car. BMW does not care about how we feel about them as a company - their numbers (incredible growth, high margins, etc.) speak for themselves. Even if they were a smart company and had people monitor these blogs (which, by the way, other companies do!), they would not take the feedback and do anything with it. It is definitely the arrogance that has become part of the BMW culture since the company turned itself around back in the 90's. Right??
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